Case life cycle design | Pega Academy
academy.pega.com/topic/case-life-cycle-design/v3/in/29826/29936/30201?check_logged_in=1
1 Users
0 Comments
6 Highlights
0 Notes
Tags
Top Highlights
supports the case life cycle design modeling technique
This model enables business users to see and interact with a case the same way that they think about it.
Each case life cycle contains stages, processes, and steps.
To accommodate the complexity and specific needs of your business, Pega Platform supports different types and configurations for stages, processes, and steps.
Using Pega Express™, during case design, you define the case life cycle, the personas involved in the case type, and the data objects you need to complete case processing. Capturing the initial case design is an integral part of Pega Express.
You cannot configure stage transitions on the Create stage.
Ready to highlight and find good content?
Glasp is a social web highlighter that people can highlight and organize quotes and thoughts from the web, and access other like-minded people’s learning.