Travel chatbots assist tourists by providing relevant information on a planned location, weather, room or flight reservation, car rental, etc. This potential makes a booking journey convenient and easy for travelers. The survey proved that two-thirds of respondents find AI chatbots useful when making travel arrangements.
hotels that apply chatbots as an indispensable part of their AI strategy are more likely to increase their profits and boost customer experience
The implementation of digital personalization by airlines, hotels, and restaurants enables them to tailor specific services adjusted to customer preferences. Examples:
According to the research conducted by Sabre, up to 75% of people favor personalization in various forms of modern travel businesses.
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