The Future of Shopping: An Eerie Silence?
ieeexplore-ieee-org.ezproxy.lib.uts.edu.au/document/8102768
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Imagine walking into a store, selecting the items you want, and then walking out-no cashiers, no lines, no crowds.
Such changes mean that a store that traditionally employs 89 people could now be run by a mere 10
“When you remove the welcoming smiles from the store, it's no longer a welcoming place,” says Brown. “It's an example of overautomation
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