Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework development - Business Research
link.springer.com/article/10.1007/s40685-018-0069-z
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Information overload occurs when decision-makers face a level of information that is greater than their information processing capacity, i.e., an overly high information load (Schroder et al. 1967; Eppler and Mengis 2004), but the phenomenon is not confined to the modern world
Furthermore, this article presents a new framework for structuring information overload issues which extends our understanding of influence factors and effects of information overload in the decision-making process
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