Emotionality at work

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• emoji are the perfect little helpers. Far from being frivolous or ornamental, they’re extensions of our own humanity and an important communication tool. According to Meghan’s research, they can soften or intensify our tone, add a sense of fun and playfulness to otherwise mundane interactions, and help us express ourselves in a way that’s more universal than the written word.

• Over 1,800 emoji exist within Microsoft 365, and we’ve been working for the past year to dramatically refresh them by creating a system that is innately Fluent.

• opted for 3D designs over 2D and chose to animate the majority of our emoji

• professionalism had been evolving toward emotional honesty and playfulness

• appropriate for work communications? Play encourages innovation, and emoji are playful communicators.

• modular perspective. By leveraging specific eyes, mouths and head shapes across the board, we created a unified set of facial features that can scale while maintaining a consistent look and feel.

• To keep consistency across 1,888 emoji in various categories, we used simple geometric forms as the basis for each emoji in our new style. (If this sounds familiar, it’s because our connected icon system works the same way.

• we may use fewer paper clips today than we did in Clippy’s heyday, but we couldn’t resist the nostalgic pull