West says: “You should make sure employees have a pathway to be able to raise issues, share feedback, and to be open and honest
managing the employment relationship rests heavily on the shoulders of line managers,
many employers failing to see employee relations and conflict management as a strategic issue.
Such software can contribute towards a culture of transparency and to an open and honest relationship between employees and employers.
“HR can assist and guide managers by providing them with a toolkit of all the policies and procedures they need to follow.”
“you should also put together a toolkit of resources for employees which are easy to access,
One way is by focusing on and improving employee relations, which can help create positive employee experiences.
any measures that you might need to be putting in place to improve that relationship.
From performance management, flexible working requests and restructures within the business, to absence management, wellbeing support and conflict resolution,
This means the line manager could handle employee relations, with the advice of HR, or it could be HR communicating directly with the employee.”
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