www.hrgrapevine.com/content/article/2023-10-17-feuding-colleagues-cause-nearly-half-of-all-workplace-grievances
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Sharon Gibson, Senior HR Consultant at WorkNest, said: “Workplace conflicts are often fuelled by differences in communication styles, broken relationships, backlashes from formal processes and managers not fully understanding the remit of their role.
Factors such as company changes, increased workload pressures and personal issues, all of which may be being driven by external factors such as the cost-of-living crisis, can all contribute to higher levels of stress.
This, in turn, is lowering people’s patience and tolerance levels.
It is extremely important that managers are responsible for their teams and do not rely on HR to handle these matters, unless the workplace conflict is particularly complex or legally sensitive
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