www.sciencedirect.com/science/article/pii/S0020748923000305
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central component of health care quality and delivery
successfully implemented in acute care contexts
positive clinical outcomes
improve patient care and staff and health service performance,
better understanding and more effective integration of patient-centred frameworks into health care over time
improve care
communication and interpersonal skills
getting to know the patient as an individual, understanding their unique needs, abilities, experiences, and vulnerabilities
The second element, working with the patient incorporates information sharing, patient and family involvement, shared-decision making, and the staff-patient relationship, which are consistently highlighted in current definitions and frameworks
The third element takes into consideration staff qualities and skills for providing patient-centred care,
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