www.scrum.org/resources/blog/remote-work-and-scrum
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Remote work can be more productive than in-person work, but to be more effective you have to be mindful of the constraints (timezones, home environment, home bandwidth), tools (Zoom, Mural, GitHub, Google, Teams), and the culture required for remote working. Also, just because people are in the office does not mean that they are collaborating effectively. In fact, after 2 years of remote work, many of the skills for in-person work went unpracticed.
. It seems that when you flip a Product Backlog Item to describe the customers, the outcome sought, and a way to measure it, people are more likely to seek the help and support of others.
Outcomes, outcomes, outcomes
Be creative with technology, but not too creative
The trick is to balance the skepticism of new ways of working for some people with the desire to try different approaches to encourage improved collaboration.
Facilitation
Of course, remote work requires mindfulness, but so does in-person work. Just because people are in the same office does not mean they are collaborating. Also the idea remote work is always worse is just plain wrong. Not only does this encourage and support a more diverse workforce, but also if done well provides a way to be more productive, more creative, and dare I say more collaborative. The trick is to do it well :-)
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