The impact of conversational acknowledgers on perceptions of psychotherapists
www.tandfonline.com/doi/full/10.1080/10503307.2012.699476
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Nonverbal acknowledgers (such as nodding, smiling, and leaning forward) serve as feedback but do not interrupt the dialogue.
defined as verbal or nonverbal actions that the listener uses to encourage the speaker to keep talking without interrupting the speech flow.
increase the perception of therapist empathy,
inconsistency in these channels is seen as a sign of deception and insincerity
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