How to Start a Startup (Season 1) | Session 9 - Kunal Shah, Founder & CEO, Freecharge - YouTube

Tags

Top Highlights

• distribution is super easy to do if you create innovation

• we are living in right now it is not standardized anymore the disruptors are not coming from your vertical they're coming from different verticals

• what is the disruption that will happen because of a self-driving car

• cab companies will get disrupted also what else insurance company

• traffic police

• hospitals why less accidents so let's say if 10% of business came from accidents it will disappear

• legal system how RTO is not required

• can you imagine what will be the impact of the hotel industry

• the largest employer of India is inefficiency

• t nobody is thinking about it because nobody understood to some inefficiencies existed like this

• efficiency scoring

• it's called old behavior versus new behavior first is railway ticket booking at a rate platform versus IRCTC

• anybody wants to give me a score out of 10 for both these behaviors from an efficiency perspective

• and what you'll observe is anytime the Delta is greater than equal to 4 3 things happen it is an irreversible behavior

• second thing you will see is that there is very high tolerance for it

• the third thing you will see is you BP it's a word that I keep 21:14 talking about its unique drag worthy proposition

• what you'll observe is that it just becomes this in the Delta is minus 4 but guess what how many startup will start in the business of selling shirts online a lot of it because we think self digital

• making an app of it does not make it more efficient

• here's what happens when a startup starts they start seeing 10,000 customers loving it because they somehow gravitate

• use the app and talk about it and they do you UB UB P over here and the company gets funding then they go after another 100,000 customers still doing well now they go to 1 million customers and what happens when it's less than 4 it is reversible it is absolutely low tolerance